Returns & Exchanges

Because our smoothies are fresh and perishable, we are unable to accept returns or exchanges once an order has been picked up, delivered, or shipped.

Your satisfaction matters to us, and we stand behind the quality of every bottle we make.


Damaged, Lost, or Spoiled Orders

If your package is lost in transit, or arrives damaged or spoiled, we will replace your order once proof is provided. That’s our commitment to you.

To request a replacement, please include:

  • Your order number

  • Photos of the issue (damaged packaging, spoiled product, etc.)

  • A brief description of what happened

Submit this through our Contact Us page and our team will respond promptly.


Order Changes & Cancellations

If you need to change or cancel your order, please reach out as soon as possible. Once your order has been blended or shipped, we can no longer make changes.


Incorrect or Missing Items

If something is missing or incorrect in your order, contact us immediately with your order number and photos. We’ll make it right.


Local Pickup & Drop‑Off Issues

For local pickup or drop‑off orders:

  • If you miss your pickup window, we may need to reschedule based on availability.

  • If your drop‑off delivery cannot be completed, we will contact you to arrange a new time.


Nationwide Shipping Issues

If your nationwide shipment is delayed beyond the expected delivery window, reach out to us so we can assist.